CommunityPro Suite for Workforce Development and Workforce Investment Boards
With CommunityPro Suite, all services and courses offered by participating agencies are cataloged, including all information needed to make an intelligent recommendation and referral or application. Class capacity and services availability update the reservation system automatically every night or immediately as booked.
Additionally, as client’s are referred to other agencies, know that the client showed up, was served and/or attended through automatic alerts for missed appointments and/or stalled administrative actions which are sent to staff. This allows you to troubleshoot in real time, while the client is motivated.
Once a client is in your system, CommunityPro gathers and combines all of the client’s records from participating databases including their history of services, successes, and outcomes and adds assessments, evaluations, screenings, accommodations, and case notes. This documentation of the client’s goals and challenges creates a 360-degree picture of their progress.
CommunityPro uses the existing agency information systems that are fine-tuned to run their business. It glues them together to create one unified system for maximum effectiveness on behalf of the client, while serving cross-agency investors. Data fields are mapped to Federal standards, while maintaining local flexibility for adding non-statutory fields and reports. Powerful enterprise class tools minimize the impact on IT department staff while adhering to Data Governance standards.
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